Frequently Asked Questions

Email any questions to: 

When will I get my package?

Orders are processed and shipped the same day or next business day Monday-Friday, excluding weekends and Holidays. Once your order has been shipped you will receive an email notification and/or notification in app if you use Shop Pay. Standard delivery for U.S. orders is approximately 2-3 business days (up to 4 for some areas along the West coast). 4-6 business days for Canada (up to 1 week for some areas along the West).

When are styles and sizes restocked?

Unfortunately, there is no guarantee that certain items will restock but if you would like to be notified if style is restocked please email

I received my order but I have a concern regarding a missing item or a defect.

These concerns and any defects must be reported within 7 days of delivery notice or they will not be accepted. Please try on your items as soon as received to address any issues.

How can I get a refund/exchange?

Please review the Refund Policy. Click here.

Do you offer International Shipping?

At this time shipping is available for the following countries: United States, Canada

Do you have a size chart?

There is no size chart at this time as sizes may vary depending on style, material, and cut. Please review description for information on the style and email customer service with any questions about sizing and fit.

General Size Guide:

x-small 0 or 31-33B, 23-25W  |  small 2/4 or 33-35B, 26-27W

medium 6/8 or 35-37B, 28-29W  |  large 10/12 or 37-39B, 30-31W

I would like to become an ambassador and promote!

Hi, gorgeous thank you for your interest in supporting Missy Ave! Please click here for information.



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